Shipping Timeline
We provide Free shipping services to customers in the US, UK, and Canada. Typically, our products take approximately 10-15 business days for delivery.
Contact us at ask@leatheryork.co.uk or speak with our support team if your product(s) have not been shipped within the mentioned timeframe. We’re available to assist you with any questions or issues regarding your order.
Order Tracking
Once our product is sent out from our location, you’ll receive tracking information via email to help you track its delivery progress.
You have the option to check your order status on our Order Tracking Page. Alternatively, you can contact our customer service team by emailing ask@leatheryork.co.uk or initiating a conversation with our support team.
Courrier Service
We use reliable courier services recognized for their timely shipping. Your item(s) may be shipped from our US or UK or from our overseas warehouses using services like DHL, FedEx, or USPS. This allows us to ensure efficient delivery for your orders.
Damaged or Defected Items
If the item(s) you ordered suffer any damage during their journey to you, please reach out to us within 3 days. We are dedicated to providing the best quality products and services to ensure our customers’ satisfaction.
FAQs
Yes, we do offer worldwide shipping, and in many countries, including Canada and the US, we provide free shipping.
However, in certain countries, customers might be required to cover VAT charges (custom taxes) upon receiving their orders. These charges are specific to the respective country’s customs regulations.
Tracking information will be forwarded to you via email once the product is shipped from our location.
Contact our customer service at ask@leatheryork.co.uk or talk to support to change your shipping address.
For any changes to your order, simply get in touch with our customer care team at ask@leatheryork.co.uk In case your order has already been shipped and is in transit, please reach out directly to the courier service handling the delivery to arrange any needed rescheduling.
Once your order has been placed, you’ll receive a tracking link from us within a few days.
Feel free to check your order status via our Order Tracking Page or contact our customer service team at ask@leatheryork.co.uk.
Additionally, you can engage with our support team using messenger for any inquiries or assistance you may need.